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Voice Conversational AI assistants significantly enhances enterprise efficiency by automating customer interactions, reducing operational costs, and improving customer satisfaction through its understanding abilities, accurate responses. It scales effortlessly to handle high call volumes simultaneously and integrates seamlessly with existing POS & Reservation systems for streamlined operations.
Our Voice AI integrates effortlessly with your existing tech stack. It uses SIP or PTSN for call routing into your CCaaS platform or telephony provider. Additionally, it connects with other systems via APIs, ensuring seamless integration with CRMs, databases, and other business applications, enhancing customer service and operational efficiency.
Utilize our high-precision Natural Language Understanding (NLU) models to accurately discern intents and entities in natural conversations. Our proprietary ConveRT model, recognized by Salesforce Research, excels in understanding without predefined intents.
The comprehensive Spoken Language Understanding (SLU) stack corrects speech recognition errors on the fly, ensuring seamless and accurate communication.
Harness the power of top-tier generative language models, meticulously trained for exceptional performance in customer service scenarios.
The unique, dialogue management system empowers customers to complete transactions effortlessly while maintaining the flexibility to guide the conversation naturally.
Create lifelike, on-brand conversational experiences with a mix of real and synthesized voices modeled after actual people. This approach boosts customer engagement and allows for real-time updates to the voice assistant, aligning with business and operational needs.
Deploy a blend of refined speech recognition solutions, tailored to different points in the conversation for optimal performance and accuracy in diverse contexts.
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