Voice Conversational AI assistants significantly enhances enterprise efficiency by automating customer interactions, reducing operational costs, and improving customer satisfaction through its understanding abilities, accurate responses. It scales effortlessly to handle high call volumes simultaneously and integrates seamlessly with existing CRM systems for streamlined operations.
Our Voice AI integrates effortlessly with your existing tech stack. It uses SIP or PTSN for call routing into your CCaaS platform or telephony provider. Additionally, it connects with other systems via APIs, ensuring seamless integration with CRMs, databases, and other business applications, enhancing customer service and operational efficiency.
Utilize our high-precision Natural Language Understanding (NLU) models to accurately discern intents and entities in natural conversations. Our proprietary ConveRT model, recognized by Salesforce Research, excels in understanding without predefined intents.
The comprehensive Spoken Language Understanding (SLU) stack corrects speech recognition errors on the fly, ensuring seamless and accurate communication.
Harness the power of top-tier generative language models, meticulously trained for exceptional performance in customer service scenarios.
The unique, dialogue management system empowers customers to complete transactions effortlessly while maintaining the flexibility to guide the conversation naturally.
Create lifelike, on-brand conversational experiences with a mix of real and synthesized voices modeled after actual people. This approach boosts customer engagement and allows for real-time updates to the voice assistant, aligning with business and operational needs.
Deploy a blend of refined speech recognition solutions, tailored to different points in the conversation for optimal performance and accuracy in diverse contexts.
Robust Security
Seamless Integrations
Insightful Analytics
Please reach us at support@maskdai.com if you cannot find an answer to your question.
Maskd AI's pricing structure works for businesses of all sizes. Whether you're a small business looking to streamline operations or a large enterprise with complex customer service needs, Maskd AI can be customized to meet your requirements.
Yes, Maskd AI supports multiple languages, allowing businesses to serve diverse, global audiences seamlessly. This helps improve customer service for businesses operating in multilingual regions.
We provide comprehensive support, including on-time customer service, performance monitoring, and ongoing updates to ensure your AI assistant runs smoothly and remains up-to-date with the latest improvements
Maskd AI automates repetitive tasks like customer inquiries, booking management, and data entry, which reduces the need for additional staff. This leads to lower labor costs, increased efficiency, and reduced training expenses.
Yes, Maskd AI’s conversational voice assistant operates 24/7, ensuring uninterrupted customer service even outside of regular business hours. It can handle multiple inquiries simultaneously without requiring human intervention. In an extreme situation of customer complaints, calls are handed off to a human representative to be resolved adequately.
The deployment timeline varies based on the complexity of your needs, but typically, Maskd AI can be fully implemented and operational within 1 to 2 weeks.
Our setup and onboarding process is straightforward. We assess your needs, customize the AI solution, integrate it with your existing systems, and provide training to ensure a smooth transition. Most businesses can start using Maskd AI within a few weeks.
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